Holiday Anclote & Westwood
AREA SERVED
Holiday Anclote water system is located approximately three miles north of Tarpon Springs, approximately a half-mile south of the Pinellas/Pasco county line and west of U.S. 19. Holiday Westwood’s water system is located in southwestern Pasco County north of Tarpon Springs and one-half mile west of U.S. 19.
SERVICES PROVIDED
Holiday Anclote receives its water supply from the city of Tarpon Springs. Water provided by Tarpon Springs is chlorinated prior to distribution to the FGUA and its other customers. Holiday Westwood service is provided by one service well within the service area. Water is chlorinated prior to distribution to customers.
NUMBER OF CUSTOMERS
Holiday Anclote serves more than 200 water customers and Holiday Westwood serves approximately 120 water customers.
WATER/WASTEWATER RATES
CUSTOMER SERVICE REPRESENTATIVE & CONTACT INFO
Matthew Rihs
Mr. Rihs acts as the liaison to FGUA customers in the FGUA Pasco Utility System service area. Mr. Rihs conducts presentations to community organizations, provides water conservation education opportunities for local students, promotes water conservation through a moisture sensor conservation program and addresses various customer inquiries or concerns.
Mr. Rihs has considerable community outreach, constituent service and communications experience working in the private, public and non-profit industries. Mr. Rihs welcomes the opportunity to serve local customers and strengthen relationships with those in the Pasco service area.
FguaCS_PascoCo@govserv.com
(727) 372-0115 Telephone
(727) 372-2677 Fax
6915 Perrine Ranch Road
New Port Richey, FL 34655
COMMUNITY ADVISORY COMMITTEE
The FGUA currently meets with the Pasco Customer Committee (PCC). The group was formerly known as the Committee for Better Water Now (CBWN), a Customer Advocacy Group that played an important role in supporting customers’ concerns, advocated the acquisition of the previous Aloha Utilities System within the community and met with the FGUA monthly for three years, as well as community leaders and former advocacy group members in the previous Lindrick Services Company Utility System. Following the completion in August of 2011 of an FGUA capital project that improved the water quality, the group underwent a name change and expanded to include members from the surrounding Pasco County area, including Lindrick. The PCC meets monthly and committee members review and provide recommendations on Capital Projects, Customer Service, Policies and Procedures and Rates for the FGUA Pasco Systems to FGUA Management and the Board. The FGUA is seeking volunteers from the Consolidated System for the PCC.
For additional information about the PCC, or to request an application, contact the FGUA Community Service Representative at (727) 372-0115, x330.
FORMS
CONSUMER CONFIDENCE REPORT
Every year we provide customers with a report that details the quality of their water and assures them that we’re meeting or exceeding Federal Drinking Water Standards.
Click here to see the consumer Confidence Report for Holiday Anclote water system.
Click here to see the consumer Confidence Report for Holiday Westwood water system.
Click here to see the consumer Confidence Report for Tarpon Springs water system.
CUSTOMER FEEDBACK FORM
Click here to submit a customer feedback form.
FGUA HOME
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