North Fort Myers

Click the headers below to reveal information about the North Fort Myers service area including services provided, rates, water quality, capital improvements, customer committee information and more.

About the Service Area

The service area is located in Lee County due north of the Caloosahatchee River.

FGUA North Fort Myers serves approximately 2,000 water customers and 12,000 wastewater customers. Those customers who only receive sewer service from the FGUA receive their water service from Lee County Utilities or private water companies. These utilities provide the water usage to the FGUA to calculate the sewer usage for the monthly statements. The service area came under FGUA ownership in June 2010.

Disclaimer: Map is displayed for information purposes only. The FGUA is not responsible for the accuracy of its content.

Services Provided
  • Potable Water (Select areas)
  • Wastewater
  • Reclaimed Water (Select areas)

Most customers in this service area receive potable water from Lee County Utilities. Wastewater service is provided by a network of lift stations and two wastewater treatment plants. The FGUA also provides reclaimed water to select areas.

Lake Fairways Community

Customers living in the Lake Fairways Community receive potable water from the FGUA in addition to their wastewater service. This service is provided by two wells and a water treatment plant. Potable water is disinfected with free chlorine in this community.

Pine Lakes Community

Customers living in the Pine Lakes Community receive potable water from the FGUA in addition to their wastewater service. Potable water is provided via an interconnection with Lee County Utilities and is disinfected with chloramines.

Capital Improvements

The FGUA Capital Improvement Plan included a two-year project to interconnect the FGUA North Fort Myers Wastewater System with the Lee County Wastewater System.

Del Prado Wastewater Treatment Plant – The FGUA is in the process of concluding a two year project by expanding the Del Prado Wastewater Treatment Plant to increase the capacity of wastewater that can be treated. The improvements will help to increase the production of reclaim water. Included in the plan is the expansion of wastewater pipeline from the Waterway Estates community to the Del Prado Treatment Plant to assist in the decommissioning of the wastewater treatment plant within the community. The improvements were completed in September 2012.

Water/Wastewater Rates
Community Service Representative & Contact Info

Lori Salgado

Ms. Salgado acts as the liaison to FGUA customers in the FGUA Lee County area. Ms. Salgado conducts presentations to community organizations, provides water conservation education opportunities for local students, promotes water conservation through a moisture sensor conservation program and addresses various customer inquiries or concerns.

Ms. Salgado has considerable customer service, community outreach and communications experience working in the public and non-profit sectors. Ms. Salgado welcomes the opportunity to serve local customers and strengthen relationships with those in the FGUA Lee County service area.

FguaCS_NFM@govserv.com
(239) 543-1005 Telephone
(239) 543-2226 Fax
5660 Bayshore Rd.
Fort Myers, FL 33917

Customer Committee

The North Fort Myers FGUA Utility Advisory Committee includes five local representatives. The FGUA Board of Directors appoints committee members to offer suggestions to improve service and communication and make recommendations to the FGUA Board.

The members serve a voluntary three-year term and meet quarterly.

Current committee members are:

  • Wilbur Chase – Chair
  • Donald Ferry
  • Alan Gargas
  • George “Andy” Powell

Click here to view meeting dates, times, and locations.

For information about the North Fort Myers UAC, contact Lori Salgado, FGUA Community Services Representative at (239) 543-1005.

Forms
Water Restrictions

As a governmental utility, the FGUA follows water restrictions put into place by the South Florida Water Management District and by our host government Lee County for this service area. At times, the County may have a stricter ordinance in place when compared to the District’s recommendation. During these instances, FGUA customers should follow the County restrictions.

For information about current watering restrictions, please visit the South Florida Water Management District website and the Lee County Government website.

Water Quality (Consumer Confidence Report)

Every year, the FGUA provides customers with a report that offers details about the quality of their water. The FGUA works regularly to monitor and test the water in an effort to meet or exceed Federal Drinking Water Standards.

Click here to see the consumer Confidence Report for Lake Fairways water system.
Click here to see the consumer Confidence Report for Pine Lakes water system.

Customer Feedback

The FGUA welcomes and encourages feedback from our customers. Customers wanting to give feedback for this service area should contact Lori Salgado, Community Services Representative at:

FguaCS_NFM@govserv.com or
(239) 543-1005

For convenience, customers may also fill out a customer feedback form by clicking here.