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hurricane Ian

October 3 Service update:

The Florida Governmental Utility Authority (FGUA) continues restoring services to areas affected by Hurricane Ian last week. Customers calling their local Customer Service Office may still experience longer than normal hold times during the service recovery process. Before reporting any outages or requesting updates from your local Customer Service Office, please review the FGUA Outages and Notices Page for the status of any reported outages. If your issue is not reported please call your local Customer Service Office or report the outage using the E-mail Contact Form. If your area is under an advisory, please follow appropriate water boiling procedures for water used for drinking and cooking.

Please note that FGUA is prioritizing restoring service to customers, so non-emergency requests may face slight delays. We appreciate your understanding.

The FGUA Pasco Customer Service Office is open again to the public. The Fort Myers Office and Lady Lake Offices remain closed.

Lehigh Acres Customers:
We understand some of our customers have received an automated message from Lee County that all the county is under a Precautionary Boil Water Notice Advisory. The FGUA Lehigh Acres System is a separate utility system, and is not under a Boil Water Notice advisory at this time. Customers may use water as desired. Customers with questions may call the FGUA at (239) 368-1615, or visit us online at fgua.com. Thank you.

Happening NOW!

Important messages from the FGUA Staff

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Now you can request eBilling (paperless billing) ONLINE!

As part of our recent efforts to expand the convenience of interacting with the FGUA, we have been adding more functionality to our website …
August 18, 2022
cyclone

Hurricane Preparedness!

Hurricanes are nature’s most Severe Storms. While hurricane season runs from June 1- November 30, the most active part of the season is August-October. …
September 26, 2022

Pasco County Acquiring FGUA Lindrick Utility System

Pasco County will assume ownership of the Lindrick system from the FGUA, effective July 1, 2022. The FGUA has been working with your local …
June 29, 2022
warning-sign200x200

The Florida Governmental Utility is aware of recent fraudulent e-mails sent impersonating FGUA representatives.

Links in these emails may contain malicious software used to access your system. To prevent exposure, do not click or download links from unknown …
June 12, 2022
laptop

Check Out Our New Website

We’re proud to present a new look for the FGUA website. The FGUA continues our efforts improving your customer service experience. New Service Applications and Termination of Service Forms can now …
May 6, 2022

Water Smarter

Don’t forget to check your sprinkler settings. Water conservations is more important than ever, Water Smarter! Find the watering restrictions for your area here: …
May 6, 2022

Latest Outages & Notices

Find complete information about any outage & notification HERE

Outage and Boil Water
in Georgetown

Wootens Boil Water Notice

System: Wooten’s MHP
Cause: Water Main Break
Status: Boil Water in Effect
Effective Date: 10/03/2022
Customers Impacted: 33
Dear Customer: Emergency call was received to the Wooten’s MHP drinking water treatment plant earlier this morning. A water main break was experienced in …
General Notice
in Beverly Beach

Beverly Beach Water Conservation Request

System: Beverly Beach
Cause: Weather Event
Effective Date: 10/01/2022
Customers Impacted: 678
Update: Sunday, October 2, 2022, 4:15 p.m. The Florida Governmental Utility Authority (FGUA) has completed maintenance on the sewer lift stations in the Beverly …
Outage and Boil Water
in Lakes Wales, FL

Rosalie Oaks Service Outage

System: Rosalie Oaks
Cause: Power Failure
Status: Boil Water in Effect
Effective Date: 09/29/2022
Customers Impacted: 104
Updated Post: Monday, October 3, 2022, 6:30 p.m. The Florida Governmental Utility Authority (FGUA) experienced a second loss of commercial power following additional Hurricane …
Outage and Boil Water
in Eustis

Quail Ridge Boil Water Notice

System: Quail Ridge
Cause: Weather Event
Status: Boil Water Lifted
Effective Date: 09/29/2022
Recision Date: 10/01/2022
Customers Impacted: 97
Update 10/1/2022: We have received notice of satisfactory clearance results for the boil water event at Tangerine.  The boil water notice can now be …
Boil Water
in Chuluota

Chuluota WTP System Wide Boil Water Notice

System: Chuluota
Cause: Weather Event
Status: Boil Water Lifted
Effective Date: 09/29/2022
Recision Date: 10/01/2022
Customers Impacted: 1547
Update 10/1/2022: We have received notice of satisfactory clearance results for the boil water event at Tangerine.  The boil water notice can now be …
Outage and Boil Water
in Mount Dora, FL

Tangerine System Outage

System: Tangerine
Cause: Power Failure
Status: Boil Water Lifted
Effective Date: 09/28/2022
Recision Date: 10/01/2022
Customers Impacted: 304
Update 10/1/2022: We have received notice of satisfactory clearance results for the boil water event at Tangerine.  The boil water notice can now be …
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Latest News

For compete archive, go to the LATEST NEWS page

FGUA Wins “Best in State” Honors at Best Tasting Water Contest

The Florida Governmental Utility Authority’s (FGUA’s) Carlton Village Water System in Lake County was named “Best in State” during the annual Florida Rural Water …
August 19, 2022

Newsletters Page Added to FGUA Website

You can now view and download Informative and relevant newsletters published by the FGUA. The current issue contains: FGUA customer service survey results Refreshed …
July 28, 2022
Watercontest News Release July 2022

Reading of the Resolution of the Annual Water Awareness Poster Contest

On June 21st 2022 The Florida Governmental Utility Authority was honored at the Pasco Board of County Commissioners Meeting for the Reading of the …
July 28, 2022

$ave Water ... $ave Money!

Find information on how you can be more efficient when it comes to YOUR water usage. Visit the SUSTAINABILITY Page

Brochure

Check out our Seven Ways to Conserve brochure.

Download Now

Calculator

Find out how much water you use. This will take you to a new website, courtesy of SWFWMD.

Go to Calculator

More Tips

Visit the Florida Department of Environment Protection website for more tips about saving.

Learn More

Community Education

The FGUA is committed to educating citizens and school aged children about the importance of water and utilities in their communities.

Annual Water Awareness Poster Contest

Beginning in 2010, the FGUA has an AWWA recognized outreach program in collaboration with Pasco County Utilities for elementary school students. This program is open to Kindergarten through 5th grade students in Pasco County. In order to participate, elementary schools teachers must register.

Click Here to open the Watercontest.org website.

Educational Presentations

Throughout the state, the FGUA has representatives that are available to give presentations to school aged children or community groups. Topics included have ranged from wetland restoration, how water is used in manufacturing, to how wastewater is processed and the budgeting process. If you’re interested in a presentation, please contact us.

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