eBilling Statements

eBilling is a service that the FGUA provides for customers who wish to receive their billing statements via email instead of by postal service. In order to enroll in eBilling, customers must have a valid email address. Customers should also have already established service.

To enroll, fill out the online form below or simply contact your local office. Customer service representatives are available to assist with setting up your account for eBilling. To determine which local office you should contact, please visit our “Hours and Locations” page.

FGUA Online E-Billing Request Form

Online eBilling Request Form

Please fill out the following customer information:

Utility Account Number

Name on Utility Account

Service Address

Address Line 1

Address Line 2

City

State

Zip Code

Please select your COUNTY

Primary Phone

Business/Alternate Phone

Email Address

Confirm Email Address

Please note: Your participation in eBilling is completely voluntary and you may change your preference at any time by contacting your local FGUA Customer Service office. Some notices may still be sent to you via paper, so it is important that you update your mailing address in addition to your e-mail address should any changes occur. The FGUA is not responsible for E-bills not received due to the customer’s service provider issues or other issues outside of the FGUA’s authority.

A confirmation notification will be sent once this form is submitted. Please allow one to two billing cycles for e-billing to begin.

Please be aware - the confirmation email you will receive will be sent from update@opus21ms.com, the billing contractor, and not an FGUA email address.

***Check your Spam Inbox if you do not receive the monthly bill in your Inbox***

I authorize the FGUA to send my billing statements by e-mail and stop receiving mailed statements. I will notify the FGUA if at any time I decide to discontinue this service or make changes to my e-mail address.

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