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New Customers

Welcome! We’re glad you’re here. There are a few things that we want you to know before you start your water or wastewater service. Please be sure to read our Welcome Kit before requesting service.

Download Your FGUA Welcome Kit

Deposits

Determine what deposits are required for service in your area. Enter your Zip Code, City, Water System, or County in the search box below:

Zip CodeSystemCountyCityWater DepositSewer DepositBoth Deposit
32102Holiday HavenLakeAstor$89.06$135.75$224.81
32102Jungle DenVolusiaAstor$89.06$135.75$224.81
32110Plantation BayFlaglerBunnell Restrictions$100.00$100.00Not Applicable
32112Wootens MHPPutnamGeorgetown$89.06Not ApplicableNot Applicable
32131Palm PortPutnamEast Palatka$89.06$135.75$224.81
32131River GrovePutnamEast Palatka$89.06Not ApplicableNot Applicable
32136Eagle LakesFlaglerFlagler Beach Restrictions$75.00$75.00Not Applicable
32136Beverly BeachFlaglerFlagler Beach Restrictions$100.00$100.00Not Applicable
32136Plantation BayFlaglerFlagler Beach$100.00$100.00Not Applicable
32137Plantation BayFlaglerFlagler Beach Restrictions$100.00$100.00Not Applicable
32148Interlachen/Park ManorPutnamInterlachen$89.06$135.75$224.81
32159Carlton VillageLakeLady Lake$89.06Not ApplicableNot Applicable
32159Hobby HillsLakeLady Lake$89.06Not ApplicableNot Applicable
32174Tomoka ViewVolusiaOrmond Beach$89.06Not ApplicableNot Applicable
32174Twin RiversVolusiaOrmond Beach$89.06Not ApplicableNot Applicable
32174Plantation BayVolusiaOrmond Beach$100.00$100.00Not Applicable
32177Silver Lake OaksPutnamPalatka$89.06$135.75$224.81
32181Pomona ParkPutnamPomona Park$89.06Not ApplicableNot Applicable
32187Hermits Cove/St. Johns HighlandsPutnamSatsuma$89.06Not ApplicableNot Applicable
32189Hermits Cove/St. Johns HighlandsPutnamSatsuma$89.06Not ApplicableNot Applicable
32189Saratoga HarborPutnamSatsuma$89.06Not ApplicableNot Applicable
32189Welaka MHPPutnamSatsuma$89.06Not ApplicableNot Applicable
32193Beechers PointPutnamWelaka$89.06$135.75$224.81
32608Arredondo EstatesAlachuaGainesville$89.06Not ApplicableNot Applicable
32701Harmony HomesSeminoleAltamonte Springs$89.06Not ApplicableNot Applicable
32735Grand TerraceLakeGrand Island$89.06Not ApplicableNot Applicable
32750Florida Central Commerce ParkSeminoleLongwoodNot Applicable2x AverageNot Applicable
32757Tangerine ParkOrangeMt. Dora$81.02Not ApplicableNot Applicable
32766ChuluotaSeminoleChuluota$50.00$80.00$130.00
32776Fairways At Mt PlymouthLakeSorrento$81.02$135.75$216.77
32777Tangerine ParkOrangeMt. Dora$81.02Not ApplicableNot Applicable
32778Imperial TerraceLakeTavares$89.06Not ApplicableNot Applicable
32778Summit ChaseLakeTavares$89.06$105.37$194.43
32778Venetian VillageLakeTavares$89.06$135.75$224.81
33544Angus ValleyPascoWesley Chapel$56.00Not ApplicableNot Applicable
33548Cypress CovePascoLand O Lakes$56.00$75.00$115.00
33549Cypress CovePascoLand O Lakes$56.00$75.00$115.00
33556Seven SpringsPascoNew Port Richey$56.00$112.00$168.00
33558Linda LakesPascoLutz$56.00$75.00$115.00
33558Paradise LakesPascoLutz$56.00Not ApplicableNot Applicable
33559Turtle LakesPascoLand O Lakes$56.00$75.00$115.00
33801Village WaterPolkLakeland$89.062x AverageNot Applicable
33803Village WaterPolkLakeland$89.062x AverageNot Applicable
33809Gibsonia EstatesPolkLakeland$89.06Not ApplicableNot Applicable
33809Lake Gibson EstatesPolkLakeland$89.06$135.75$224.81
33810Gibsonia EstatesPolkLakeland$89.06Not ApplicableNot Applicable
33873Peace RiverHardeeWauchula$89.06$135.75$224.81
33880Orange Hill/Sugar CreekPolkWinter Haven$89.06Not ApplicableNot Applicable
33898Breeze HillPolkLake Wales$89.06$135.75$224.81
33898Rosalie OaksPolkLake Wales$89.06$135.75$224.81
33903Lake FairwaysLeeNorth Fort Myers$75.00$95.00$170.00
33903North Fort MyersLeeNorth Fort Myers$75.00$95.00$170.00
33903Pine LakesLeeNorth Fort Myers$75.00$95.00$170.00
33913Lehigh AcresLeeLehigh Acres$75.00$95.00$170.00
33917North Fort MyersLeeNorth Fort Myers$75.00$95.00$170.00
33924South SeasLeeCaptivaNot Applicable$135.75Not Applicable
33936Lehigh AcresLeeLehigh Acres$75.00$95.00$170.00
33971Lehigh AcresLeeLehigh Acres$75.00$95.00$170.00
33972Lehigh AcresLeeLehigh Acres$75.00$95.00$170.00
33973Lehigh AcresLeeLehigh Acres$75.00$95.00$170.00
33974Lehigh AcresLeeLehigh Acres$75.00$95.00$170.00
34420Belleview Hills/ Jog AcresMarionBelleview$81.02Not ApplicableNot Applicable
34420Hawks PointMarionBelleview$81.02Not ApplicableNot Applicable
34431City of DunnellonMarionDunnellon$140.00Not ApplicableNot Applicable
34431Rainbow SpringsMarionRainbow Springs$140.00Not ApplicableNot Applicable
34431Rio VistaMarionRio Vista$140.00Not ApplicableNot Applicable
34432City of DunnellonMarionDunnellon$90.00$90.00$180.00
34432Rainbow SpringsMarionRainbow Springs$90.00$90.00$180.00
34432Rio VistaMarionRio Vista$90.00$90.00$180.00
34432Juliette FallsMarionJuliette Falls$90.00$90.00$180.00
34436Castle LakeCitrusFloral City$116.69Not ApplicableNot Applicable
34446Kenwood NorthCitrusHomosassa$116.69Not ApplicableNot Applicable
34446Meadow Drive SouthCitrusHomosassa$116.69Not ApplicableNot Applicable
34448Pine ValleyCitrusHomosassa$116.69Not ApplicableNot Applicable
34448West CitrusCitrusHomosassa$116.69Not ApplicableNot Applicable
34475West ViewMarionOcala$81.02Not ApplicableNot Applicable
34479Chappell HillsMarionOcala$81.02Not ApplicableNot Applicable
34479Ocala Oaks/49th Street VillageMarionOcala$81.02Not ApplicableNot Applicable
34480BelleairMarionOcala$81.02Not ApplicableNot Applicable
34482Ridge MeadowsMarionOcala$81.02Not ApplicableNot Applicable
34491Belleview Hills EstatesMarionSummerfield$81.02Not ApplicableNot Applicable
34491Fairfax HillsMarionSummerfield$81.02Not ApplicableNot Applicable
34491Marion HillsMarionSummerfield$81.02Not ApplicableNot Applicable
34491Woodberry ForestMarionBelleview$81.02Not ApplicableNot Applicable
34639Turtle LakesPascoLand O Lakes$56.00$75.00$115.00
34652Colonial ManorPascoNew Port Richey$56.00Not ApplicableNot Applicable
34652Gulf HarborsPascoNew Port RicheyVariesVariesVaries
34653Seven SpringsPascoNew Port Richey$56.00$112.00$168.00
34653Virginia CityPascoNew Port Richey$56.00Not ApplicableNot Applicable
34655Seven SpringsPascoNew Port Richey$56.00$112.00$168.00
34689Anclote VillagePascoHoliday$56.00Not ApplicableNot Applicable
34690Colonial ManorPascoNew Port Richey$56.00Not ApplicableNot Applicable
34690Dixie Groves EstatesPascoNew Port Richey$56.00Not ApplicableNot Applicable
34691Aloha GardensPascoHoliday$56.00$112.00$168.00
34691Anclote VillagePascoHoliday$56.00Not ApplicableNot Applicable
34691WestwoodPascoHoliday$56.00Not ApplicableNot Applicable
34705East Lake Harris EstatesLakeAstatula$89.06Not ApplicableNot Applicable
34705Friendly CenterLakeAstatula$89.06Not ApplicableNot Applicable
34731Kings CoveLakeFruitland Park$81.02$105.37$186.39
34731Picciola IslandLakeFruitland Park$81.02Not ApplicableNot Applicable
34731Piney Woods/Spring Lake ManorLakeFruitland Park$89.06Not ApplicableNot Applicable
34731SkycrestLakeFruitland Park$89.06Not ApplicableNot Applicable
34731Valencia TerraceLakeFruitland Park$89.06$105.37$194.43
34748Fern TerraceLakeLeesburg$89.06Not ApplicableNot Applicable
34748Palms MHPLakeLeesburg$89.06Not ApplicableNot Applicable
34748RavenswoodLakeLeesburg$89.06Not ApplicableNot Applicable
34749MorningviewLakeLeesburg$89.06$135.75$224.81
3478848 EstatesLakeLeesburg$89.06Not ApplicableNot Applicable
34788Haines CreekLakeLeesburg$89.06Not ApplicableNot Applicable
34788Quail RidgeLakeLeesburg$89.06Not ApplicableNot Applicable
34788Silver Lake EstatesLakeLeesburg$81.02Not ApplicableNot Applicable
34788Western ShoresLakeLeesburg$81.02Not ApplicableNot Applicable
34797Stone MountainLakeYalaha$89.06Not ApplicableNot Applicable

Start Service

Our current process to establish service involves several steps. These steps are necessary in order to ensure that a person who is establishing service has a right to be at the property requesting water or wastewater services. Please be sure to follow these steps in order to get service turned on quickly.

Step 1: Collect Documents

Gather the appropriate documents that you will need in order to establish service(s). Those documents include: a government issued ID (e.g. Driver’s license, Passport, Military ID, or green card) and a copy of the property title, deed, lease agreement, or closing statement. In addition, you’ll need to know your social security number. Commercial businesses will need to provide their TIN/EIN number. Lastly, you’ll need to know your mailing and billing address.

Step 2: Complete Application

Download and complete an Application for Service form. This application can be found below:

Step 3: Send Application and Documents

Submit your application to the office that services your account. This information is listed on the application. Applications can be mailed, emailed or submitted online. Applications should include a copy of the attached documentation listed in Step 1. Applications without this documentation will not be processed.

Step 4: Make Payment

Upon receipt of your completed application and supporting documents, you will be asked to pay a security deposit and non-refundable connection fee. If there is an outstanding lien on the property, the entire past due balance must be paid. This initial payment can be made via automated phone system.

Customers who submitted their application, documentation, and payment as outlined above should expect service on the date they requested on their application. In some instances, customers may submit their application, documentation, and payment on the same day that they’re requesting service.

Requests and payments received before 1:00pm EST can expect same day service. Requests and payments received for same day service between 1:00pm EST and 5:00pm EST will be subject to an After Hours fee. Requests and payments received after 5:00pm EST will receive service on the following business day.

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