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New Customers

Welcome! We’re glad you’re here. There are a few things that we want you to know before you start your water or wastewater service. Please be sure to read our Welcome Kit before requesting service.

Download Your FGUA Welcome Kit

Deposits

Determine what deposits are required for service in your area. Enter your Zip Code, City, or County in the search box below:

ZipCodeCountyCityWaterDepositSewerDepositBothDeposit
32102LakeAstor$89.06$135.75$224.81
32102VolusiaAstor$89.06$135.75$224.81
32110FlaglerOrmond Beach$100.00$100.00Not Applicable
32112PutnamGeorgetown$89.06Not ApplicableNot Applicable
32131PutnamEast Palatka$89.06$135.75$224.81
32131PutnamEast Palatka$89.06Not ApplicableNot Applicable
32136FlaglerFlagler Beach$75.00$75.00Not Applicable
32136FlaglerBeverly Beach$100.00$100.00Not Applicable
32136FlaglerFlagler Beach$100.00$100.00Not Applicable
32137FlaglerOrmond Beach$100.00$100.00Not Applicable
32148PutnamInterlachen$89.06$135.75$224.81
32159LakeLady Lake$89.06Not ApplicableNot Applicable
32159LakeLady Lake$89.06Not ApplicableNot Applicable
32174VolusiaOrmond Beach$89.06Not ApplicableNot Applicable
32174VolusiaOrmond Beach$89.06Not ApplicableNot Applicable
32174VolusiaOrmond Beach$100.00$100.00Not Applicable
32177PutnamPalatka$89.06$135.75$224.81
32181PutnamPomona Park$89.06Not ApplicableNot Applicable
32187PutnamSatsuma$89.06Not ApplicableNot Applicable
32189PutnamSatsuma$89.06Not ApplicableNot Applicable
32189PutnamSatsuma$89.06Not ApplicableNot Applicable
32189PutnamSatsuma$89.06Not ApplicableNot Applicable
32193PutnamWelaka$89.06$135.75$224.81
32608AlachuaGainesville$89.06Not ApplicableNot Applicable
32701SeminoleAltamonte Springs$89.06Not ApplicableNot Applicable
32735LakeGrand Island$89.06Not ApplicableNot Applicable
32750SeminoleLongwoodNot Applicable2x AverageNot Applicable
32757OrangeMt. Dora$81.02Not ApplicableNot Applicable
32766SeminoleChuluota$50.00$80.00$130.00
32776LakeSorrento$81.02$135.75$216.77
32777OrangeMt. Dora$81.02Not ApplicableNot Applicable
32778LakeTavares$89.06Not ApplicableNot Applicable
32778LakeTavares$89.06$105.37$194.43
32778LakeTavares$89.06$135.75$224.81
33544PascoWesley Chapel$56.00Not ApplicableNot Applicable
33548PascoLand O Lakes$56.00$75.00$115.00
33549PascoLand O Lakes$56.00$75.00$115.00
33556PascoNew Port Richey$56.00$112.00$168.00
33558PascoLutz$56.00$75.00$115.00
33558PascoLutz$56.00Not ApplicableNot Applicable
33559PascoLand O Lakes$56.00$75.00$115.00
33801PolkLakeland$89.062x AverageNot Applicable
33803PolkLakeland$89.062x AverageNot Applicable
33809PolkLakeland$89.06Not ApplicableNot Applicable
33809PolkLakeland$89.06$135.75$224.81
33810PolkLakeland$89.06Not ApplicableNot Applicable
33873HardeeWauchula$89.06$135.75$224.81
33880PolkWinter Haven$89.06Not ApplicableNot Applicable
33898PolkLake Wales$89.06$135.75$224.81
33898PolkLake Wales$89.06$135.75$224.81
33903LeeNorth Fort Myers$75.00$95.00$170.00
33903LeeNorth Fort Myers$75.00$95.00$170.00
33903LeeNorth Fort Myers$75.00$95.00$170.00
33913LeeLehigh Acres$75.00$95.00$170.00
33917LeeNorth Fort Myers$75.00$95.00$170.00
33924LeeCaptivaNot Applicable$135.75Not Applicable
33936LeeLehigh Acres$75.00$95.00$170.00
33971LeeLehigh Acres$75.00$95.00$170.00
33972LeeLehigh Acres$75.00$95.00$170.00
33973LeeLehigh Acres$75.00$95.00$170.00
33974LeeLehigh Acres$75.00$95.00$170.00
34420MarionBelleview$81.02Not ApplicableNot Applicable
34420MarionBelleview$81.02Not ApplicableNot Applicable
34431MarionCity of Dunnellon$90.00$90.00$180.00
34431MarionRainbow Springs$90.00$90.00$180.00
34431MarionRio Vista$90.00$90.00$180.00
34432MarionCity of Dunnellon$90.00$90.00$180.00
34432MarionRainbow Springs$90.00$90.00$180.00
34432MarionRio Vista$90.00$90.00$180.00
34432MarionJuliette Falls$90.00$90.00$180.00
34436CitrusFloral City$116.69Not ApplicableNot Applicable
34446CitrusHomosassa$116.69Not ApplicableNot Applicable
34446CitrusHomosassa$116.69Not ApplicableNot Applicable
34448CitrusHomosassa$116.69Not ApplicableNot Applicable
34448CitrusHomosassa$116.69Not ApplicableNot Applicable
34475MarionOcala$81.02Not ApplicableNot Applicable
34479MarionOcala$81.02Not ApplicableNot Applicable
34479MarionOcala$81.02Not ApplicableNot Applicable
34480MarionOcala$81.02Not ApplicableNot Applicable
34482MarionOcala$81.02Not ApplicableNot Applicable
34491MarionSummerfield$81.02Not ApplicableNot Applicable
34491MarionSummerfield$81.02Not ApplicableNot Applicable
34491MarionSummerfield$81.02Not ApplicableNot Applicable
34491MarionBelleview$81.02Not ApplicableNot Applicable
34639PascoLand O Lakes$56.00$75.00$115.00
34652PascoNew Port Richey$56.00Not ApplicableNot Applicable
34653PascoNew Port Richey$56.00$112.00$168.00
34653PascoNew Port Richey$56.00Not ApplicableNot Applicable
34655PascoNew Port Richey$56.00$112.00$168.00
34689PascoHoliday$56.00Not ApplicableNot Applicable
34690PascoNew Port Richey$56.00Not ApplicableNot Applicable
34690PascoNew Port Richey$56.00Not ApplicableNot Applicable
34691PascoHoliday$56.00$112.00$168.00
34691PascoHoliday$56.00Not ApplicableNot Applicable
34691PascoHoliday$56.00Not ApplicableNot Applicable
34705LakeAstatula$89.06Not ApplicableNot Applicable
34705LakeAstatula$89.06Not ApplicableNot Applicable
34731LakeFruitland Park$81.02$105.37$186.39
34731LakeFruitland Park$81.02Not ApplicableNot Applicable
34731LakeFruitland Park$89.06Not ApplicableNot Applicable
34731LakeFruitland Park$89.06Not ApplicableNot Applicable
34731LakeFruitland Park$89.06$105.37$194.43
34748LakeLeesburg$89.06Not ApplicableNot Applicable
34748LakeLeesburg$89.06Not ApplicableNot Applicable
34748LakeLeesburg$89.06Not ApplicableNot Applicable
34749LakeLeesburg$89.06$135.75$224.81
34788LakeLeesburg$89.06Not ApplicableNot Applicable
34788LakeLeesburg$89.06Not ApplicableNot Applicable
34788LakeLeesburg$89.06Not ApplicableNot Applicable
34788LakeLeesburg$81.02Not ApplicableNot Applicable
34788LakeLeesburg$81.02Not ApplicableNot Applicable
34797LakeYalaha$89.06Not ApplicableNot Applicable

Start Residential Service

Our current process to establish service involves several steps. These steps are necessary in order to ensure that a person who is establishing service has a right to be at the property requesting water or wastewater services. Please be sure to follow these steps in order to get service turned on quickly. After reviewing these instructions, please contact your local Customer Service Office if you have questions or need assistance setting up service.

Step 1: Collect Documents

Gather the appropriate documents that you will need in order to establish service(s). Those documents include: a government issued ID (e.g. Driver’s license, Passport, Military ID, or green card) and a copy of the property title, deed, lease agreement, or closing statement. In addition, you’ll need to know your social security number. Commercial businesses will need to provide their TIN/EIN number. Lastly, you’ll need to know your mailing and billing address.

Step 2: Complete Application

Download and complete an Application for Service form. This application can be found below:

Step 3: Send Application and Documents

Submit your application to the office that services your account. This information is listed on the application. Applications can be mailed, emailed or submitted online. Applications should include a copy of the attached documentation listed in Step 1. Applications without this documentation will not be processed.

Step 4: Make Payment

Upon receipt of your completed application and supporting documents, you will be asked to pay a security deposit and non-refundable connection fee. If there is an outstanding lien on the property, the entire past due balance must be paid. This initial payment can be made via automated phone system.

Customers who submitted their application, documentation, and payment as outlined above should expect service on the date they requested on their application. In some instances, customers may submit their application, documentation, and payment on the same day that they’re requesting service.

Requests and payments received before 1:00pm EST can expect same day service. Requests and payments received for same day service between 1:00pm EST and 5:00pm EST will be subject to an After Hours fee. Requests and payments received after 5:00pm EST will receive service on the following business day.

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