Proudly providing water and wastewater service to thousands of Floridians since 1999.

Frequently Asked Questions


Welcome to the FGUA Knowledge Base

You’ve got questions. We’ve got answers to your most frequently asked questions. Please feel free to search for answers to existing questions on our site or explore our categories below. Think of a question that we haven’t answered here? Please feel free to contact us with your suggestion.

Water Droplet Cartoon with Idea Lightbulb

How do I update my mailing address?

Updates to your account can be made by contacting us with your requested changes. For time sensitive updates, we request that you email us using our contact form or call the appropriate office that serves your location. For all other updates, you can utilize the form on your billing statement and send it to us by mail with your next payment.

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