Proudly providing water and wastewater service to thousands of Floridians since 1999.

Frequently Asked Questions

Welcome to the FGUA Knowledge Base

You’ve got questions. We’ve got answers to your most frequently asked questions. Please feel free to search for answers to existing questions on our site or explore our categories below. Think of a question that we haven’t answered here? Please feel free to contact us with your suggestion.

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Do I have to pay each month even if there is no usage?

Yes. This is called a base fee and is similar to an HOA fee in that it helps cover the common costs, such as maintaining service lines throughout the utility system. These include lines leading to each property. Base fees cover the fixed costs of the utility such as line maintenance, plant operations, acquisition, capital improvements and debt service. These costs remain regardless of whether or not usage occurs.

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