Proudly providing water and wastewater service to thousands of Floridians since 1999.

Frequently Asked Questions

Welcome to the FGUA Knowledge Base

You’ve got questions. We’ve got answers to your most frequently asked questions. Please feel free to search for answers to existing questions on our site or explore our categories below. Think of a question that we haven’t answered here? Please feel free to contact us with your suggestion.

Water Droplet Cartoon with Idea Lightbulb

Why is my usage so high?

Water can be used in several different ways. The average American uses about 100 gallons of water per day. For a single person, this might amount to a 3,000 gallons per month water bill. For a family of five, this could jump to 15,000 gallons per month. Commercial businesses tend to see much higher consumption. When you consider other items like non-water efficient appliances, leaky toilets, faulty irrigation systems and settings, pool pumps, and water softeners your consumption could very quickly rise above the average.

As a customer, it’s important to monitor your water usage to determine how water is being used as well as to help isolate a problem. One way to accomplish this is by observing your meter. Most meters have a diamond or triangle that will spin when water is flowing through the meter. Make sure that all water at the location is turned off. Check the meter and write down the read. Come back in two hours and write it down again. If the meter registers a new number or the triangle indicator is spinning, you could have a leak.

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