Proudly providing water and wastewater service to thousands of Floridians since 1999.

Frequently Asked Questions


Welcome to the FGUA Knowledge Base

You’ve got questions. We’ve got answers to your most frequently asked questions. Please feel free to search for answers to existing questions on our site or explore our categories below. Think of a question that we haven’t answered here? Please feel free to contact us with your suggestion.

Water Droplet Cartoon with Idea Lightbulb

How do I request a locate of your water lines?

FGUA partners with Florida’s Sunshine 811. Digging projects large and small, Chapter 556, F.S. says you must notify Sunshine 811. They notify member utility companies when you are planning to dig, and they mark the approximate location of underground lines, pipes and cables in your yard or construction site. The process typically takes two full business days – day one starts the day after you call. This is typically a free service. Please visit http://www.sunshine811.com/the-law for more information.

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