Proudly providing water and wastewater service to thousands of Floridians since 1999.

Frequently Asked Questions


Welcome to the FGUA Knowledge Base

You’ve got questions. We’ve got answers to your most frequently asked questions. Please feel free to search for answers to existing questions on our site or explore our categories below. Think of a question that we haven’t answered here? Please feel free to contact us with your suggestion.

Water Droplet Cartoon with Idea Lightbulb

How do I pay online?

To pay your bill online, please visit our “Pay My Bill” section. From there, you’ll input your zip code to be directed to the correct online bill payment portal. If you’re a new customer, you’ll need to setup an account.

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