Proudly providing water and wastewater service to thousands of Floridians since 1999.

Frequently Asked Questions

Welcome to the FGUA Knowledge Base

You’ve got questions. We’ve got answers to your most frequently asked questions. Please feel free to search for answers to existing questions on our site or explore our categories below. Think of a question that we haven’t answered here? Please feel free to contact us with your suggestion.

Water Droplet Cartoon with Idea Lightbulb

What happens to the deposit on my account?

A deposit is credited to the account when the account is closed. This typically covers any remaining balance and/or the final bill amount. If your deposit exceeds the amount due a refund check will be issued.

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