Proudly providing water and wastewater service to thousands of Floridians since 1999.

Frequently Asked Questions


Welcome to the FGUA Knowledge Base

You’ve got questions. We’ve got answers to your most frequently asked questions. Please feel free to search for answers to existing questions on our site or explore our categories below. Think of a question that we haven’t answered here? Please feel free to contact us with your suggestion.

Water Droplet Cartoon with Idea Lightbulb

Who do I call if there is an emergency?

For water or wastewater related emergencies, customers can call their local customer service office. Our answering service will contact an on-call technician to address after hour emergencies. Please visit the “Contact Us” section for the customer service location that serves your county or just refer to the number on your bill.

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