FGUA Welcomes Flagler County
Dear Flagler Utility Customer,
The Florida Governmental Utility Authority (FGUA) is happy to welcome you. At this time, we would like to introduce you to the FGUA and help answer any questions you may have about this transition.
- We are a government entity and hold ourselves to a high standard in all areas of service and customer care.
- We operate with transparency, subject to Florida’s public records and Sunshine laws.
- We have a relationship with your local government and have been working closely with them throughout the acquisition process.
- Because the FGUA is a government, our service rates are not driven by making a profit. Our rates are established to ensure that we can pay the debt for the system, the operation and maintenance costs and system improvements.
We would like you to inform you that there will be no immediate change in in rates, and we expect your service to improve from our professional team. Due to the current situation, in person meetings will not be held for this transition, however a representative is only email away.
Again, welcome and our best wishes for a happy and healthy holiday season.
Read about this in a Palm Beach Observer article HERE