Newsroom

Stay up to date with the latest news, announcements, alerts and updates from FGUA. From infrastructure projects to community initiatives, emergency preparation to water protection, our newsroom brings together the information and stories shaping the communities we serve.

News Releases

Stay informed with FGUA’s most recent announcements, project updates, and community news. This section includes news releases and updates, highlighting FGUA’s work across Florida.

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The FGUA has received word from Pasco County that a Phase III Water Shortage order is now in effect.

The FGUA has received word from Pasco County that a Phase III Water Shortage order is now in effect. Review the attached PDF to learn more.

Detective Drippy - The case of the high water bill

It’s Time for Kids to Help Detective Drippy!

In honor of Fix a Leak Week (March 16-22, 2026), FGUA invites kids to grab their magnifying glasses and calculators to help Detective Drippy track down sneaky leaks around the house!

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Developers may now submit their application for Developer/Commercial Service availability using our new online application portal

The new site permits users to submit their applications, and track their progress. For more information, please visit the Developers page

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FGUA Board Approves Beverly Beach Rate Adjustments

The FGUA Board of Directors approved water and sewer rate adjustments for Beverly Beach customers in Flagler County on February 19, 2026. The FGUA Board of Directors approved the City of

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Dunellon Rail Tie Fire – Water sampling test results are in and good!

Dunellon Rail Tie Fire – Special Testing Results have been received, none of the results exceeded the maximum contaminant levels. Please review the FGUA report to learn more. Here are links

Rain Barrels

FGUA is proud to announce that it was recently named “Best in Class” by the Florida Section of the American Water Works Association

FGUA is proud to announce that it was recently named “Best in Class” by the Florida Section of the American Water Works Association for the FGUA Lehigh Acres Rain Barrel Painting

Newsletters

Explore FGUA’s newsletters for highlights on recent projects, community outreach efforts, and system improvements. These updates provide a broader look at our ongoing work and priorities

FGUA Newsletter Fall 2026– View/Download

Contents:
FGUA Highlights New Educational Resources

  • 18th Annual Water Awareness Poster Contest Now Open
  • New FGUA Hurricane Preparedness Webpage
  • Indoor and Outdoor Water Conservation Brochure
  • Have a FGUA Professional Present to Your Group
  • And More!
FGUA Newsletter Spring 2026– View/Download

Contents:
FGUA Highlights Outreach Efforts and Launches a New Campaign for Pasco County.

  • 17th Annual Water Awareness Poster Contest
  • Capital Projects Update
  • Flush Smart, Florida! Only Flush the 3Ps
  • 5th Annual Lehigh Acres Rain Barrel Painting Contest
  • And More!
FGUA Newsletter Fall 2025– View/Download

Contents:
FGUA Inspires Water Conservation Efforts at Lee County Summer Camp

  • 4th Annual Rain Barrel Painting Contest
  • FGUA Focuses Heavily on Capital Improvements in 2025
  • New Online Billing System Almost Ready for Launch
  • Stay Prepared: Hurricane Season Isn’t Over Yet
FGUA Newsletter Winter 2024 – View/Download

Contents:
FGUA Wins Statawide Water Conservation Award.

  • 4TH Annual Lehigh Acres Rain Barrel Painting Contest Is Looking For Seniors who Love To Paint.
  • Attention All Science And Art Loving Kids In Pasco County .. This Program Is For You!
  • Scheduled Improvements Across The State.
FGUA Newsletter Summer 2024 – View/Download

Contents:
Customer service survey results are in.

  • FGUA offers new, efficient way to get important messages to its customers.
  • Major improvements for three systems.
  • Faces of FGUA: Meet Natalie Harvey, Engineer.
  • Are you ready for the busy hurricane season?
  • Rain barrel painting contest a huge success!
FGUA Newsletter Summer 2022 – View/Download

Contents:
FGUA customer service survey results

  • Refreshed FGUA website
  • Meter estimates and your bill
  • FGUA offers many methods of payment
  • FGUA announces winners of poster contest
  • FGUA at your service

Media Contacts

For all general media inquiries, as well as presentations and event requests, email communityoutreach@fgua.com. 

For general inquiries not related to the media, presentations, or events, please visit our Contact page

For all Public Records Requests, please contact Lauren.Duckworth@fgua.com

For regional-specific requests, contacts are listed below. 

Counties ServedContactTitlePhoneEmail
Citrus, Lake, Orange, Pasco, Polk, and SeminoleAna RussoCommunity Services Representative(407) 629-6900Ana.Russo@fgua.com
State WideKaitlan WillsCommunications Coordinator(407) 629-6900kaitlan.wills@fgua.com
Hardee and Lee County (North Fort Myers and Lehigh Acres)Donna LizotteCommunity Services Representative(239) 543-1005Donna.Lizotte@fgua.com
Statewide Team ManagerMatt RihsCommunity Servies Manager(407) 629-6900Matt.Rihs@fgua.com
Alachua, Marion, Putnam, and Volusia Counties; City of DunnellonRosie SerenoCommunity Services Representative(352) 633-9700Rosalinda.Sereno@fgua.com
Lee County (Lehigh Acres)Alexis MejiaCommunity Services Representative(239) 543-1005Alexis.Mejia@fgua.com
StatewideJohn NievesDeputy Community Services Manager(407) 629-6900John.Nieves@fgua.com
Flagler and NassauKayla ChardeCommunity Services Representative(904) 601-2161Kayla.Charde@fgua.com
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