Stay up to date with the latest news, announcements, alerts and updates from FGUA. From infrastructure projects to community initiatives, emergency preparation to water protection, our newsroom brings together the information and stories shaping the communities we serve.
Stay informed with FGUA’s most recent announcements, project updates, and community news. This section includes news releases and updates, highlighting FGUA’s work across Florida.

The FGUA has received word from Pasco County that a Phase III Water Shortage order is now in effect. Review the attached PDF to learn more.

In honor of Fix a Leak Week (March 16-22, 2026), FGUA invites kids to grab their magnifying glasses and calculators to help Detective Drippy track down sneaky leaks around the house!

The new site permits users to submit their applications, and track their progress. For more information, please visit the Developers page
The FGUA Board of Directors approved water and sewer rate adjustments for Beverly Beach customers in Flagler County on February 19, 2026. The FGUA Board of Directors approved the City of

Dunellon Rail Tie Fire – Special Testing Results have been received, none of the results exceeded the maximum contaminant levels. Please review the FGUA report to learn more. Here are links
FGUA is proud to announce that it was recently named “Best in Class” by the Florida Section of the American Water Works Association for the FGUA Lehigh Acres Rain Barrel Painting
Explore FGUA’s newsletters for highlights on recent projects, community outreach efforts, and system improvements. These updates provide a broader look at our ongoing work and priorities
Contents:
FGUA Highlights New Educational Resources
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FGUA Highlights Outreach Efforts and Launches a New Campaign for Pasco County.
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FGUA Inspires Water Conservation Efforts at Lee County Summer Camp
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FGUA Wins Statawide Water Conservation Award.
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Customer service survey results are in.
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FGUA customer service survey results
For all general media inquiries, as well as presentations and event requests, email communityoutreach@fgua.com.
For general inquiries not related to the media, presentations, or events, please visit our Contact page
For all Public Records Requests, please contact Lauren.Duckworth@fgua.com
For regional-specific requests, contacts are listed below.
| Counties Served | Contact | Title | Phone | |
|---|---|---|---|---|
| Citrus, Lake, Orange, Pasco, Polk, and Seminole | Ana Russo | Community Services Representative | (407) 629-6900 | Ana.Russo@fgua.com |
| State Wide | Kaitlan Wills | Communications Coordinator | (407) 629-6900 | kaitlan.wills@fgua.com |
| Hardee and Lee County (North Fort Myers and Lehigh Acres) | Donna Lizotte | Community Services Representative | (239) 543-1005 | Donna.Lizotte@fgua.com |
| Statewide Team Manager | Matt Rihs | Community Servies Manager | (407) 629-6900 | Matt.Rihs@fgua.com |
| Alachua, Marion, Putnam, and Volusia Counties; City of Dunnellon | Rosie Sereno | Community Services Representative | (352) 633-9700 | Rosalinda.Sereno@fgua.com |
| Lee County (Lehigh Acres) | Alexis Mejia | Community Services Representative | (239) 543-1005 | Alexis.Mejia@fgua.com |
| Statewide | John Nieves | Deputy Community Services Manager | (407) 629-6900 | John.Nieves@fgua.com |
| Flagler and Nassau | Kayla Charde | Community Services Representative | (904) 601-2161 | Kayla.Charde@fgua.com |
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