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General Notice
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FGUA Mad Hatter Reclaimed Water Service Availability

System: Turtle Lakes
Cause: Weather Event
Effective Date: 05/03/2024
Customers Impacted: 598

Friday, May 3, 2024, 4:45 p.m.

Florida Governmental Utility Authority (FGUA) reclaimed water system customers in the Consolidated-Mad Hatter System may experience low water pressure outside of and during permitted Pasco County watering times.  The FGUA receives reclaimed water from Pasco County, and the county reduces water pressure outside of permitted watering periods to adhere to existing watering restrictions noted in County Ordinances. Due to high demand in the county and the ongoing drought we have an extreme reclaimed water shortage.

As our host government, the FGUA follows existing potable and reclaimed watering restrictions in our Pasco County-are systems.  The FGUA requests customers following existing Pasco County Reclaimed Water Use Restrictions, watering between the hours of 12 a.m. to 8 a.m., or 6:00 p.m. to 11:59 a.m. For a schedule of permitting reclaimed watering restrictions by address, please visit Pasco County’s website at the following link:

Water Conservation, Scheduling & Restrictions | Pasco County, FL – Official Website (pascocountyfl.net)

Customers that experience low water pressure during the permitted reclaimed water service use hours, or have other questions regarding their service may contact the FGUA Pasco Customer Service Office at (727) 372-0115

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