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Treatment Change in Astor

Published on: Tuesday, March 23, 2021 at 10:30 am


System: Holiday Haven

Customers Impacted: 120

Effective Date: April 1, 2021

Completion Date: April 30, 2021

Detailed Info:






Beginning Thursday, April 1, 2021, the St. Johns River Utility Water Treatment Plant (St. Johns) will be temporarily changing its disinfection process for the drinking water in your community for routine maintenance of water quality in the distribution system. The Florida Governmental Utility Authority (FGUA) purchases water from St. Johns for the Holiday Haven and Jungle Den water systems.


The FGUA will also conduct system flushing at this time as part of its prudent utility practice. Flushing will remove sediment that may be present within the distribution system piping. A buildup of sediment in water pipes may lead to odor and discoloration in some water systems and occurs as disinfectants that are used to treat the water subsides.


When St. Johns temporarily changes the disinfection process, your water will be disinfected with free chlorine rather than combined chlorine/ammonia (chloramines). This conversation to free chlorine (which is a stronger, faster-acting disinfectant) from chloramines (which is a longer-lasting disinfectant) allows the FGUA to perform a water distribution system flush as recommended by the Department of Environmental Protection for water using chloramines as their primary disinfectant. This temporary change in disinfection will last 31 days and will end on April 30, 2021.


This process will not cause adverse health effects. However, during this period, you may notice some discoloration and or cloudiness in your water. You may also find air pockets in the system. The discoloration and air are harmless. If you do experience this, you may want to run water through the tap until it runs clear. Some areas may also experience a temporary fluctuation in water pressure or a slight increase in the taste and odor of chlorine.


Discoloration in laundry can occur. You may wish to purchase and use a cleaning additive available at local grocery or home improvement stores. Including this while washing should prevent (or remove) any discoloration that may otherwise occur. Customers who use tap water for kidney dialysis at home should properly monitor their process for complete neutralization of disinfectant residual and should contact their doctor for more information. To condition tap water for aquarium use, de-chlorinating products should be used that neutralize combined and free chlorine. The water should be tested with a kit that can measure both combined and free chlorine.


Please call the FGUA at 877-657-8889 with any questions, or visit the FGUA website at for additional information on this process. The FGUA appreciates your patience while this temporary change occurs to maintain clean and clear water in your system.


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