Detailed Info:

Friday, November 6, 2020: The FGUA’s Cross Connection Control Program in Thousand Oaks East has recommenced following a temporary suspension of work due to a scheduling delay from one of the project contractors.

Friday, October 30, 2020: Due to an issue and scheduling delay with one of the project contractors, the FGUA’s Cross Connection Control Program in Thousand Oaks East will temporarily be suspending work. At this time, the FGUA is expecting a one to two-week delay and apologizes for any inconvenience. The FGUA greatly appreciates our customers’ patience while we work to resolve this matter.

Monday, October 19, 2020:  The FGUA will recommence retrofitting of potable water meters with backflow prevention devices this week.   Customers will receive letters attached to door hangers the week work is scheduled for their street.  Please check back at the schedule at the bottom of this notice for schedule updates.

Friday, September 18, 2020: Due to extensive rainfall during the area’s wet season, FGUA’s Cross Connection Control Program in Thousand Oaks East has been delayed due to oversaturation of the ground impeding the installation of check valves.  The FGUA will be providing written notice to customers where the new backflow prevention devices have not yet been installed.

The FGUA apologizes for any inconvenience caused by this delay, and appreciates our customers’ patience to ensure safe and correct installation of the new backflow devices

Originally Posted:  July 10, 2020, 5:30 p.m.

Schedule Updated: October 30, 2020, 3:45 p.m.

Beginning later this month, the FGUA will begin retrofitting potable water meters in the Thousand Oaks community in Trinity, Florida by installing new backflow prevention devices on the potable water meter that will fit within the potable meter box. The retrofitting ensures that each customer meets all Federal and State drinking water safety standards. Backflow is an unplanned reverse flow of water that can cause serious health concerns from possible contaminated water on the customer’s side of the potable metered connection. Installation of the backflow device ensures that a reverse flow does not occur or contaminate the public water system.

Customers will receive a door hanger with information concerning the backflow installation at least 48 hours before work begins on their meter. During this installation process, customers may expect a 45-minute interruption of service. Prior to the retrofitting on each property, an FGUA Representative will provide a courtesy knock. Once service is restored, customers may resume water use as desired, as no Precautionary Boil Water Notices are needed for this service improvement.

The program schedule with proposed and actual schedules is noted below. Please be advised, the schedule is subject to change due to weather, environmental factors, physical factors in the utility right of way, and emergencies.