In order to contact us by mail, please refer to the applicable addresses. Please note that addresses vary depending upon your type of correspondence.
Payments
Customers who wish to mail a check or money order to pay their water or wastewater bill should send their payment to our Cape Coral billing center before their due date. Customers who wish to mail their payments should avoid sending cash.
For payments by mail:
Florida Governmental Utility Authority
P.O. Box ###### ***
Cape Coral, FL 33915
*** Please note that PO Boxes vary by FGUA system. Refer to top of your billing statement for the PO BOX number.
Special Note: If mailing payments, customers who are paying an initial deposit or disconnection balance should send their payment to their local customer service office. Please see next section for addresses. Alternatively, customers may make payments by viewing our many “Payment Options“.
Customer Service
Any general correspondence related to customer service and estoppel requests should be sent to the appropriate office that serves the account or region of interest.
| Counties Served | Office | Mailing Address |
|---|---|---|
| Hardee & Lee | Fort Myers | Florida Governmental Utility Authority 9841 Bernwood Place Drive, Suite 120 Fort Myers, FL 33966 |
| Pasco | New Port Richey | Florida Governmental Utility Authority 6915 Perrine Ranch Road New Port Richey, FL 34655 |
| All Other Counties | Lady Lake | Florida Governmental Utility Authority 510 Hwy 466, Suite 204 Lady Lake, FL 32159 |
General Correspondence
All official business related to the FGUA should be sent to our main office in Longwood, FL. This includes, but is not limited to legal correspondence and/or government-to-government correspondence.
| Counties Served | Office | Mailing Address |
|---|---|---|
| All Florida | Longwood (Main Office) |
Florida Governmental Utility Authority C/O: Government Services Group, Inc. 280 Wekiva Springs Road, Suite 2070 Longwood, FL 32779-6026 |