FGUA home

Hours & Locations

Find info for the office that services your county area. The FGUA has three customer service offices throughout the state to serve and assist customers. In order to get you service quickly, it’s important that you contact the office that serves the county where your system is located. To find out which office serves you, please see the listings below.

Flagler, FL

Serving Flagler County Customers

Phone: (904) 990-1441

Hours of Operation:
Mon-Fri: 8:00am to 5:00pm EST
Sat-Sun: Closed
Major Holidays: Closed

On-Call Emergencies:
24 hours a day/7 days per week.
Call (904) 990-1441

flagler county map

Fort Myers, FL

Branch Office (Customers)
Serving Hardee and Lee County

9841 Bernwood Place Drive, Suite 120
Fort Myers, FL 33966

Phone: (239) 368-1615 or (239) 543-1005
Fax: (239) 543-2226 or (239) 368-7486

Hours of Operation:
Mon-Fri: 8:00am to 5:00pm EST
Sat-Sun: Closed
Major Holidays: Closed

On-Call Emergencies:
24 hours a day/7 days per week.
Call (239) 368-1615 or (239) 543-1005

Lady Lake, FL

warning-sign200x200The Lady Lake Office is closed to the public for maintenance at this time. For assistance, please call the customer service phone number. The FGUA apologizes for any inconvenience.

Branch Office (Customers)
Serving Alachua, Citrus, Lake, Marion, Orange, Polk, Putnam, Seminole, and Volusia County

510 Highway 466, Suite 104-A
Lady Lake, FL 32159

Phone: (877) 657-8889
Fax: (352) 633-9183

Hours of Operation:
Mon-Fri: 8:00am to 5:00pm EST
Sat-Sun: Closed
Major Holidays: Closed

On-Call Emergencies:
24 hours a day/7 days per week.
Call (877) 657-8889

New Port Richey, FL

Branch Office (Customers)
Serving Pasco County

6915 Perrine Ranch Road
New Port Richey, FL 34655

Phone: (727) 372-0115
Fax: (727) 372-2677

Hours of Operation:
Mon-Fri: 8:00am to 5:00pm EST
Sat-Sun: Closed
Major Holidays: Closed

On-Call Emergencies:
24 hours a day/7 days per week.
Call (727) 372-0115

Holiday Schedule

The FGUA Offices are closed for the following holidays:

  • New Year’s Day – Saturday January 1, 2022
  • MLK, Jr. Holiday – Monday January 17, 2022
  • Memorial Day – Monday May 30, 2022
  • Independence Day – Monday July 4, 2022
  • Labor Day – Monday September 5, 2022
  • Veterans Day – Friday November 11, 2022
  • Thanksgiving Day – Thursday & Friday November 24-25, 2022
  • Christmas Day – Sunday December 25, 2022

 

Customers experienced an emergency should call their local Customer Service Office to report their concerns to the After-Hours Call Service.

Skip to content