Proudly providing water and wastewater service to thousands of Floridians since 1999.

Outages & Notices

Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for large service interruptions, boil water advisories, notifications about your water, and resources related to those topics.

Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.

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Outage in Lutz, FL

System: Turtle Lakes

Status: Crew On Site

Cause: Under Investigation

Customers Impacted: 752

Effective Date: March 23, 2020

Completion Date: March 23, 2020

The Florida Governmental Utility Authority (FGUA) ahd experienced low reclaimed water pressure in the Oak Grove, Twin Lakes, and Enclave at Terra Bella communities. The FGUA has determined that low water preesure for daytime use occurred due to lower water pressure to encourage following reclaimed water conservation requirements in Pasco County. Please click on the notice for additional information.

Emergency Numbers

Report an outage or emergency by alerting our on-call service team, 24/7.

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Boil Water Questions

Have questions about a boil water notice or advisory? Check out our FAQ.

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Food Prep Guidelines

Download forms that you’ll need and view samples of documents.

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