Proudly providing water and wastewater service to thousands of Floridians since 1999.

Outages & Notices

Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for large service interruptions, boil water advisories, notifications about your water, and resources related to those topics.

Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.

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Treatment Change in Zephyrhills, FL

System: Zephyr Shores

Customers Impacted: 525

Effective Date: October 22, 2018

Completion Date: November 5, 2018

The Florida Governmental Utility Authority (FGUA) will be conducting a routine temporary change of water disinfection and flushing as part of its regular, prudent utility practice beginning on Monday, October 22, and will be completed by Monday, November 5 in the FGUA Zephyr Shores System.

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Boil Water in New Port Richey

System: Seven Springs

Status: Boil Water Lifted

Cause: Water Main Break

Customers Impacted: 41

Effective Date: September 11, 2018

Rescission Date: September 17, 2018

The FGUA Precautionary Boil Water Notice Advisory for 41 Seven Springs System customers located from 3712 to 3820 River Oaks Court has been rescinded. Customers may resume regular water use.

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Outage in Colonial Manor

System: Colonial Manor

Status: Boil Water Lifted

Cause: Water Main Break

Customers Impacted: 712

Effective Date: September 8, 2018

Rescission Date: September 11, 2018

Completion Date: September 8, 2018

The Florida Governmental Utility Authority (FGUA) Precautionary Boil Water Notice Advisory for the FGUA Colonial Manor System has been rescinded at 6:00 p.m. this evening following repairs to the four-inch water main break at 3439 Blayton Street, and following water samples indicating the water is safe to drink. Customers may now use water as desired.

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Emergency Numbers

Report an outage or emergency by alerting our on-call service team, 24/7.

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Boil Water Questions

Have questions about a boil water notice or advisory? Check out our FAQ.

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Food Prep Guidelines

Download forms that you’ll need and view samples of documents.

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