Outages & Notices
Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for large service interruptions, boil water advisories, notifications about your water, and resources related to those topics.
Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.
Click Here for frequently asked questions and important information from the Florida Department of Health
Outage and Boil Water in Holiday, FL
System: Aloha Gardens
Status: Boil Water Lifted
Cause: Water Main Break
Customers Impacted: 3162
Effective Date: November 20, 2020
Rescission Date: November 24, 2020
The System-wide Aloha Gardens System Precautionary Boil Water Notice Advisory has been rescinded. Customers may now resume water use as desired.
General Notice in Trinity, FL
System: Seven Springs
Customers Impacted: 273
Effective Date: November 5, 2020
Completion Date: November 5, 2020
Our water system recently violated a drinking water standard. Although this incident was not an emergency, as our customers, you have a right to know what happened and what we did to correct the situation.
Treatment Change in New Port Richey
System: Seven Springs
Customers Impacted: 12900
Effective Date: December 14, 2020
Completion Date: January 11, 2021
The FGUA currently uses chloramines to disinfect your potable water. To maintain the pipes, chlorine disinfection will be replacing chloramines for up to four weeks (as needed) between Monday, December 14th and Monday, January 11. Pipes are also flushed to remove any sediment in the lines. These are routine measures as part of regular utility maintenance.
Emergency Numbers
Report an outage or emergency by alerting our on-call service team, 24/7.
Boil Water Questions
Have questions about a boil water notice or advisory? Check out our FAQ.