Outages & Notices
Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for large service interruptions, boil water advisories, notifications about your water, and resources related to those topics.
Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.
Click Here for frequently asked questions and important information from the Florida Department of Health
Treatment Change in New Port Richey
System: Seven Springs
Customers Impacted: 12900
Effective Date: December 14, 2020
Completion Date: January 11, 2021
The FGUA currently uses chloramines to disinfect your potable water. To maintain the pipes, chlorine disinfection will be replacing chloramines for up to four weeks (as needed) between Monday, December 14th and Monday, January 11. Pipes are also flushed to remove any sediment in the lines. These are routine measures as part of regular utility maintenance.
Treatment Change in Lehigh Acres, FL
System: Lehigh Acres
Customers Impacted: 13177
Effective Date: October 7, 2020
Completion Date: October 27, 2020
Beginning Wednesday, October 7th, 2020, the Florida Governmental Utility Authority (FGUA) will be conducting system flushing and temporarily change the disinfection process for the drinking water supply in your community.
Planned Outage in New Port Richey
System: Seven Springs
Status: Boil Water Lifted
Cause: Planned Maintenance
Customers Impacted: 678
Effective Date: October 12, 2020
Rescission Date: October 14, 2020
Completion Date: October 14, 2020
The FGUA replaced the fire hydrant and shut-off valve near the Heritage Lake Clubhouse at 9151 Heritage Lake Boulevard. Service was restored, and the Precautionary Boil Water Notice Advisory issued on Monday, October 12 has been rescinded on Wednesday, October 14.
Emergency Numbers
Report an outage or emergency by alerting our on-call service team, 24/7.
Boil Water Questions
Have questions about a boil water notice or advisory? Check out our FAQ.