Outages & Notices
Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for large service interruptions, boil water advisories, notifications about your water, and resources related to those topics.
Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.
System: Linda Lakes
Customers Impacted: 98
Effective Date: October 25, 2019
Completion Date: October 25, 2019
Beginning at 9:30 a.m. on Friday, October 25, 2019, the FGUA will be conducting leak tests in the sewer lines by the use of smoke. These test will not interrupt your sewer service. This is done periodically to locate sources of sewer odors, leaks, and breaks in sewer lines. The type of smoke used is Read More
System: Turtle Lakes
Customers Impacted: 295
Effective Date: November 5, 2019
Completion Date: January 10, 2020
Posted Date: October 2, 2019 The Florida Governmental Utility Authority (FGUA) approved reclaimed water service base and consumption charges in the Consolidated-Mad Hatter Utility System on Thursday, November 8, 2018, following duly noticed public hearing and approval by the FGUA Board of Directors. The approval of the rates was part of FGUA’s current efforts to Read More
System: Seven Springs
Customers Impacted: 12900
Effective Date: November 11, 2019
Completion Date: December 9, 2019
The FGUA currently uses chloramines to disinfect potable water. To maintain the pipes, chlorine disinfection will be replacing chloramines for up to four weeks (as needed) between November 11 and December 9. Pipes are also flushed to remove any sediment in the lines. These are routine measures as part of regular utility maintenance.
Report an outage or emergency by alerting our on-call service team, 24/7.
Boil Water Questions
Have questions about a boil water notice or advisory? Check out our FAQ.
Food Prep Guidelines
Download forms that you’ll need and view samples of documents.