Outages & Notices
Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for large service interruptions, boil water advisories, notifications about your water, and resources related to those topics.
Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.
System: Orange Hill/Sugar Creek
Status: Boil Water in Effect
Cause: Water Main Break
Customers Impacted: 67
Effective Date: May 22, 2018
Completion Date: May 25, 2018
The Florida Governmental Utility Authority experienced a water line break in the FGUA Sugar Creek Utility System in Winter Haven. A two and a half inch PVC line broke near 120 Cottontail Lane, and was reported at approximately 3:00 p.m. on Tuesday, May 22, with service restored by 7:00 p.m. A Precautionary Boil Water Notice Advisory is in effect.View Map
Report an outage or emergency by alerting our on-call service team, 24/7.
Boil Water Questions
Have questions about a boil water notice or advisory? Check out our FAQ.
Food Prep Guidelines
Download forms that you’ll need and view samples of documents.