Proudly providing water and wastewater service to thousands of Floridians since 1999.

Outages & Notices

Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for large service interruptions, boil water advisories, notifications about your water, and resources related to those topics.

Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.

Click Here for frequently asked questions and important information from the Florida Department of Health

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Planned Outage in New Port Richey, FL

System: Seven Springs

Status: Planned Outage

Cause: Planned Maintenance

Customers Impacted: 2100

Effective Date: January 21, 2021

Completion Date: January 28, 2021

The FGUA will be temporarily interrupting reclaimed service for all Seven Springs reclaimed water customers from Thursday, January 21 to Thursday, January 28, as the utility repairs a leaking 24-inch reclaimed water line.

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Maintenance in Trinity, FL

System: Seven Springs

Customers Impacted: 489

Effective Date: July 10, 2020

Completion Date: January 29, 2021

Beginning in July, the FGUA began retrofitting potable water meters in the Thousand Oaks community in Trinity, Florida by installing new backflow prevention devices on the potable water meter that will fit within each customer’s meter box. Following weather delays, work has restarted the week of Monday, October 19.

Emergency Numbers

Report an outage or emergency by alerting our on-call service team, 24/7.

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Boil Water Questions

Have questions about a boil water notice or advisory? Check out our FAQ.

View FAQ »

Food Prep Guidelines

Download forms that you’ll need and view samples of documents.

View info »

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