Proudly providing water and wastewater service to thousands of Floridians since 1999.

Outages & Notices

Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for service interruptions, boil water advisories, notifications about your water, and resources related to those topics.

Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.

Click Here for frequently asked questions and important information from the Florida Department of Health

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Outage and Boil Water in Palatka

System: River Grove

Status: Planned Outage

Cause: Under Investigation

Effective Date: June 1, 2022

May 27, 2022 NOTICE River Grove (FGUA) PWS ID# 254-0959   PRECATIONARY BOIL WATER NOTICE FOR Water Line Repair   Dear Customer:   On Wednesday June 1, 2022, at 8:00 am; the Florida Governmental Utility Authority (FGUA) will be making a repairs to the water main along the front of 111 W. St. Johns Terrace Read More

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Boil Water in Satsuma

System: Hermit’s Cove/St. John’s Highlands

Status: Boil Water Lifted

Cause: Under Investigation

Customers Impacted: 280

Effective Date: May 23, 2022

Rescission Date: May 25, 2022

Update 5/25/2022 10:15Am: We have received notification from the laboratory that all clearance samples collected for the recent boil water event have returned satisfactory.  The boil water notice can now be rescinded.   Recission door tags are currently being coordinated to hand deliver to each affected resident. ——————————————————————- Crews responded to low water calls within Read More

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Outage and Boil Water in Dunnellon

System: Dunnellon: City of Dunnellon

Status: Planned Outage

Cause: Planned Maintenance

Customers Impacted: 40

Effective Date: May 24, 2022

Update 5/26/2022: The FGUA is still working on the mains and will continue to perform maintenance / improvements through Friday 5/27/2022. A precautionary boilwater notice is still in effect until bacteria samples are collected and cleared.   Update 5/24/2022 3:00Pm: Additional residents on East Walnut (east of Ohio) affected:   20644 20632 20620 20602 20584 Read More

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Emergency Numbers

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Boil Water Questions

Have questions about a boil water notice or advisory? Check out our FAQ.

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Food Prep Guidelines

Download forms that you’ll need and view samples of documents.

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