Proudly providing water and wastewater service to thousands of Floridians since 1999.

Outages & Notices

Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for large service interruptions, boil water advisories, notifications about your water, and resources related to those topics.

Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.

Yellow Siren and Map of Florida
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Treatment Change in New Port Richey, FL

System: Seven Springs

Customers Impacted: 12900

Effective Date: November 11, 2019

Completion Date: December 9, 2019

The FGUA currently uses chloramines to disinfect potable water. To maintain the pipes, chlorine disinfection will be replacing chloramines for up to four weeks (as needed) between November 11 and December 9. Pipes are also flushed to remove any sediment in the lines. These are routine measures as part of regular utility maintenance.

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Planned Outage in Holiday, FL

System: Anclote Village

Status: Planned Outage

Cause: Planned Maintenance

Customers Impacted: 220

Effective Date: September 21, 2019

Completion Date: September 24, 2019

The FGUA will be temporarily interrupting service on Saturday, September 21, from 7 a.m. to 5 p.m. for all 220 FGUA Holiday-Anclote System customers, as the FGUA replaces the water interconnection with the City of Tarpon Springs near the intersection of Baillies Bluff Road and Rumar Lane.

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General Notice in New Port Richey, FL

System: Gulf Harbors

Customers Impacted: 2875

Effective Date: September 9, 2019

Completion Date: September 12, 2019

The Florida Governmental Utility Authority (FGUA) has detected fecal indicators (E. Coli) in one of the wells in the FGUA Lindrick System. The issue has been corrected, and the well has been returned to service. Customers may now resume water use as desired.

Emergency Numbers

Report an outage or emergency by alerting our on-call service team, 24/7.

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Boil Water Questions

Have questions about a boil water notice or advisory? Check out our FAQ.

View FAQ »

Food Prep Guidelines

Download forms that you’ll need and view samples of documents.

View info »

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