Proudly providing water and wastewater service to thousands of Floridians since 1999.

Outages & Notices

Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for large service interruptions, boil water advisories, notifications about your water, and resources related to those topics.

Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.

Yellow Siren and Map of Florida
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Outage and Boil Water in Gainesville

System: Arredondo Estates

Status: Boil Water Lifted

Cause: Under Investigation

Customers Impacted: 246

Effective Date: April 11, 2019

Rescission Date: April 14, 2019

The Florida Governmental Utility Authority (FGUA) experienced an unexpected well operations interruption at the Arredondo Estates water treatment plant. As a result, there was a system-wide service outage in this area. Customers in the Arredondo Estates System may continue to experience a loss of water pressure and service. FGUA crews are onsite to complete repairs and restore service as soon as possible.

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Outage and Boil Water in Leesburg, FL

System: Quail Ridge

Status: Boil Water Lifted

Cause: Power Failure

Customers Impacted: 96

Effective Date: April 10, 2019

Rescission Date: April 12, 2019

The FGUA Precautionary Boil Water Notice Advisory for the 96 affected customers in the Quail Ridge system has been rescinded following repairs at the water treatment plant, and following water samples taken to a Florida Department of Health-certified laboratory indicating that the water is safe to drink. The rescission was provided today, Friday, April 12, 2019 at 12:30 p.m. Customers may now resume water use as desired.

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Outage and Boil Water in New Port Richey, FL

System: Seven Springs

Status: Boil Water Lifted

Cause: Water Main Break

Customers Impacted: 326

Effective Date: April 9, 2019

Rescission Date: April 11, 2019

The Florida Governmental Utility Authority (FGU)A experienced a two-inch water main valve break at 3221 Lodi Drive in the Veterans’ Village Community in the FGUA Seven Springs System at 10:15 a.m. on Tuesday, April 9. Service was restored by 2:00 p.m, and a Precautionary Boil Water Notice Advisory is in effect.

Emergency Numbers

Report an outage or emergency by alerting our on-call service team, 24/7.

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Boil Water Questions

Have questions about a boil water notice or advisory? Check out our FAQ.

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Food Prep Guidelines

Download forms that you’ll need and view samples of documents.

View info »

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