Proudly providing water and wastewater service to thousands of Floridians since 1999.

Outages & Notices

Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for large service interruptions, boil water advisories, notifications about your water, and resources related to those topics.

Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.

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Boil Water in Lehigh Acres, FL

System: Lehigh Acres

Status: Boil Water Lifted

Cause: Planned Maintenance

Customers Impacted: 500

Effective Date: December 4, 2018

Rescission Date: December 6, 2018

Completion Date: December 4, 2018

** UPDATE: (Lehigh Acres) The Precautionary Boil Water Notice issued (Tuesday, December 4th, 2018) to FGUA customers residing in the Blackstone/Parkdale Community, West of State Road 82 due to required maintenance of the water distribution system and new service lines tied in along State Road 82 and Parkdale is no longer in effect.

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Treatment Change in New Port Richey, FL

System: Seven Springs

Customers Impacted: 13.027

Effective Date: January 14, 2019

Completion Date: February 11, 2019

Beginning Monday, January 29, the Florida Governmental Utility Authority (FGUA) will be conducting system flushing and temporarily changing the disinfection process for the drinking water supply in your community. The FGUA conducts system flushing as part of its prudent utility practice. Flushing will remove sediment from the system that has been in the pipes for Read More

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Emergency Numbers

Report an outage or emergency by alerting our on-call service team, 24/7.

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Boil Water Questions

Have questions about a boil water notice or advisory? Check out our FAQ.

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Food Prep Guidelines

Download forms that you’ll need and view samples of documents.

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