Proudly providing water and wastewater service to thousands of Floridians since 1999.

Outages & Notices

Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for large service interruptions, boil water advisories, notifications about your water, and resources related to those topics.

Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.

Click Here for frequently asked questions and important information from the Florida Department of Health

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Planned Outage in Holiday, FL

System: Aloha Gardens

Status: Planned Outage

Cause: Planned Maintenance

Customers Impacted: 3151

Effective Date: October 13, 2020

Completion Date: October 15, 2020

On Tuesday, October 13, the FGUA will be testing, repairing, and replacing shut-off valves and fire hydrants in the FGUA Aloha Gardens System. 

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Maintenance in Trinity, FL

System: Seven Springs

Customers Impacted: 489

Effective Date: July 10, 2020

Completion Date: October 16, 2020

Beginning in July, the FGUA will begin retrofitting potable water meters in the Thousand Oaks community in Trinity, Florida by installing new backflow prevention devices on the potable water meter that will fit within each customer’s meter box.

Emergency Numbers

Report an outage or emergency by alerting our on-call service team, 24/7.

Call Us »

Boil Water Questions

Have questions about a boil water notice or advisory? Check out our FAQ.

View FAQ »

Food Prep Guidelines

Download forms that you’ll need and view samples of documents.

View info »

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