Proudly providing water and wastewater service to thousands of Floridians since 1999.

Outages & Notices

Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for service interruptions, boil water advisories, notifications about your water, and resources related to those topics.

Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.

Click Here for frequently asked questions and important information from the Florida Department of Health

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Outage and Boil Water in New Port Richey

System: Gulf Harbors

Status: Planned Outage

Cause: Water Main Break

Customers Impacted: 2

Effective Date: December 1, 2021

Updated Post: Wednesday, December 1, 2021, 10:26 a.m.: Per an additional update from the FGUA’s Contract Operator, US Water Services Corporation, two additional addresses are affected by this notice: 4624 US Hwy 19 and 4620 US Hwy 19. While performing work this morning, an additional service line, serving the two addresses, was located. Service to the two additional addresses required being shutdown in order to complete the water line repairs on Mary Ann Drive. The FGUA apologizes for any inconvenience caused by this additional change of events.

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Planned Outage in Lake Wales

System: Rosalie Oaks

Status: Boil Water Lifted

Cause: Planned Maintenance

Customers Impacted: 65

Effective Date: November 30, 2021

Rescission Date: December 3, 2021

Updated on Friday, December 3rd at 1:00 p.m.: The Precautionary Boil Water Notice Advisory for 65 FGUA Rosalie Oaks System customers located from Lot 22-91 Rosalie Oaks Blvd, has been rescinded following the relocation of a 6″ (six-inch) potable water main. Water samples taken to a Florida Department of health-certified laboratory indicated the water is safe to drink. 

Emergency Numbers

Report an outage or emergency by alerting our on-call service team, 24/7.

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Boil Water Questions

Have questions about a boil water notice or advisory? Check out our FAQ.

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Food Prep Guidelines

Download forms that you’ll need and view samples of documents.

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