Proudly providing water and wastewater service to thousands of Floridians since 1999.

Outages & Notices

Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for large service interruptions, boil water advisories, notifications about your water, and resources related to those topics.

Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.

Yellow Siren and Map of Florida
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General Notice in Lutz, FL

System: Linda Lakes

Customers Impacted: 98

Effective Date: October 25, 2019

Completion Date: October 25, 2019

Beginning at 9:30 a.m. on Friday, October 25, 2019, the FGUA will be conducting leak tests in the sewer lines by the use of smoke. These test will not interrupt your sewer service. This is done periodically to locate sources of sewer odors, leaks, and breaks in sewer lines. The type of smoke used is Read More

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Maintenance in Land O Lakes, FL

System: Turtle Lakes

Customers Impacted: 295

Effective Date: November 5, 2019

Completion Date: January 10, 2020

Posted Date: October 2, 2019 The Florida Governmental Utility Authority (FGUA) approved reclaimed water service base and consumption charges in the Consolidated-Mad Hatter Utility System on Thursday, November 8, 2018, following duly noticed public hearing and approval by the FGUA Board of Directors. The approval of the rates was part of FGUA’s current efforts to Read More

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Treatment Change in New Port Richey, FL

System: Seven Springs

Customers Impacted: 12900

Effective Date: November 11, 2019

Completion Date: December 9, 2019

The FGUA currently uses chloramines to disinfect potable water. To maintain the pipes, chlorine disinfection will be replacing chloramines for up to four weeks (as needed) between November 11 and December 9. Pipes are also flushed to remove any sediment in the lines. These are routine measures as part of regular utility maintenance.

Emergency Numbers

Report an outage or emergency by alerting our on-call service team, 24/7.

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Boil Water Questions

Have questions about a boil water notice or advisory? Check out our FAQ.

View FAQ »

Food Prep Guidelines

Download forms that you’ll need and view samples of documents.

View info »

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