Proudly providing water and wastewater service to thousands of Floridians since 1999.

Outages & Notices

Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for large service interruptions, boil water advisories, notifications about your water, and resources related to those topics.

Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.

Click Here for frequently asked questions and important information from the Florida Department of Health

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Treatment Change in Astor

System: Holiday Haven

Customers Impacted: 120

Effective Date: April 1, 2021

Completion Date: April 30, 2021

Beginning Thursday, April 1, 2021, the St. Johns River Utility Water Treatment Plant (St. Johns) will be temporarily changing its disinfection process for the drinking water in your community for routine maintenance of water quality in the distribution system. The Florida Governmental Utility Authority (FGUA) purchases water from St. Johns for the Holiday Haven and Jungle Den water systems.

Warning Icon

Treatment Change in Astor

System: Jungle Den

Customers Impacted: 113

Effective Date: April 1, 2021

Completion Date: April 30, 2021

Beginning Thursday, April 1, 2021, the St. Johns River Utility Water Treatment Plant (St. Johns) will be temporarily changing its disinfection process for the drinking water in your community for routine maintenance of water quality in the distribution system. The Florida Governmental Utility Authority (FGUA) purchases water from St. Johns for the Holiday Haven and Jungle Den water systems.

Emergency Numbers

Report an outage or emergency by alerting our on-call service team, 24/7.

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Boil Water Questions

Have questions about a boil water notice or advisory? Check out our FAQ.

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Food Prep Guidelines

Download forms that you’ll need and view samples of documents.

View info »

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