Proudly providing water and wastewater service to thousands of Floridians since 1999.

Outages & Notices

Service reliability and your safety are priorities for the FGUA. To assist you with finding information relevant to your community, the FGUA provides information online for large service interruptions, boil water advisories, notifications about your water, and resources related to those topics.

Please call your local office to report or obtain information on any outages not listed on this page. For phone listings, please visit our Phone section.

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General Notice in Lutz, FL

System: Turtle Lakes

Customers Impacted: 892

Effective Date: January 30, 2019

Completion Date: July 15, 2019

Posted Date: January 30, 2019 Updated: June 14, 2019 The Florida Governmental Utility Authority (FGUA) approved reclaimed water service base and consumption charges in the Consolidated-Mad Hatter Utility System on Thursday, November 8, following duly noticed public hearing and approval by the FGUA Board of Directors. The approval of the rates was part of FGUA’s Read More

Emergency Numbers

Report an outage or emergency by alerting our on-call service team, 24/7.

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Boil Water Questions

Have questions about a boil water notice or advisory? Check out our FAQ.

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Food Prep Guidelines

Download forms that you’ll need and view samples of documents.

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